interaction vs aesthetics or deciding where controls go

I am really angry, a designer is deciding where controls go on aesthetics grounds.

The control in questions retrieves a collection of pages that the website visitor compiles and lets them recall them in one place for review. The button to retrieve said collection is now at the bottom of often long scrolling pages of content. Gah!

As I said earlier, its its a web site with tasks that have to be completed NOT ART! Putting the control at the bottom of a page below the fold of the screen has no justification! If we have designers deciding where things go on artistic grounds and that has precedence over usability whats the point!

One button does not a Monet ruin. work it in to the fracking* design. Makes me really disheartened and back to the adage why the frack is the designer allowed to indulge like this for them selves when 1000's of users lose out.. It will fail user testing, I know it, the project manager knows it yet no ones telling this designer to address it. I hate being put in the position as gate keeper and the big bad usability man coming along to spoil the designers fun.

I know design and user centered design work together. IF you want to design for yourself do print art not applications!!!

Sigh - well at the end of the day I still get paid and i sadly get to say 'I told you so'

*thanks Battlestar Galactica for stopping me swearing..

Professionalism

It's pure hubris to not respond immediately or ASAP to a call to your business. Don't leave a potential client in the cold. In lean times, you might be glad you did call them back. When you are too busy to take on new work, you can turn inquiries you can't take on into future opportunities.

• Don't brush them off and never talk to them again. You are never too busy to respond to a potential client..
  
• Build business development response times into your work practices
  
• Get back to them immediately
  
• Talk to them
• Check back with them in the future to see how they are doing
  

This is great marketing. They may in all likelihood come back to you when a new need arises having had that great initial contact with you.

You choose. You can be perceived as 'the responsive company who is helpful' or 'the rude one that does not get back to me'. Which one do you think will get future work? People remember an experience that delights as well as bad experiences.